Data Protection

Privacy Policy

At KarachiSol, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our IT services.

Last Updated: October 12, 2025

Information We Collect

Personal information (name, email, phone number) when you contact us or request services
Business information (company name, industry, requirements) for service customization
Technical information (IP address, browser type, device information) for website optimization
Communication records (emails, chat logs, support tickets) for service improvement
Payment information (processed securely through third-party payment processors)

How We Use Your Information

Provide and deliver our IT services and solutions
Communicate with you about projects, updates, and support
Customize our services to meet your business requirements
Process payments and maintain accurate billing records
Improve our website, services, and customer experience
Comply with legal obligations and protect our legitimate interests

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties
Trusted service providers who assist in delivering our services (under strict confidentiality agreements)
Legal compliance when required by law or to protect rights and safety
Business transfers (with notice and same privacy protections)
With your explicit consent for specific purposes

Data Security Measures

Industry-standard encryption for data transmission and storage
Secure servers with regular security updates and monitoring
Access controls limiting data access to authorized personnel only
Regular security audits and vulnerability assessments
Employee training on data protection and privacy practices
Incident response procedures for potential security breaches

Your Rights

Access & Portability

Request a copy of your personal data

Correction

Update or correct your information

Deletion

Request deletion of your data (subject to legal requirements)

Opt-out

Unsubscribe from marketing communications

Cookies & Tracking

Essential Cookies

Required for website functionality

Analytics Cookies

Help us understand website usage

Marketing Cookies

Deliver relevant content and ads

Cookie Control

Manage preferences through browser settings

Data Retention

3 Years

Client Records

Project files and communications

1 Year

Website Analytics

Usage data and performance metrics

30 Days

Contact Forms

Inquiry submissions (unless becoming client)

Questions About Your Privacy?

If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.

privacy@karachisol.com Contact Us